If you have forgotten your password, or if your account has become locked due to failed login attempts, we can email you a special link to reset your account access.
When you receive the email, click on the special link, and you will be taken to a page where you can login to your account using the security question and answer you gave to us when you signed up. You will then be able to choose a new password.
Your password must be 8 to 20 characters and include upper case, lower case, and numeric characters.
If you have forgotten both your password and your security answer, we are sorry but there is nothing we can do to help you. There is no other way for us to verify your ownership of the account.
Account Reset Request
To reset your account, please enter the primary email address that you normally use to login. We will email you a special link to reset your account access. We can send the link to your primary email address, your secondary email address (if you gave us one), or both.